Payments & Delivery

Payments

We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used.

We will send you a payment link for personalisation payments.

Delivery

We can only deliver to the UK. Royal Mail Second Class postage is included in the price. You can upgrade this to First class, at an additional cost of £1.50, at the check out.

All our gifts are printed ‘just for you’ and are normally posted out within 2 days but please allow 10 days for delivery.

Goods returned as undeliverable or not called for will be subject to a re-delivery charge. We reserve the right to wait up to 10 days from the date of dispatch before replacing an undelivered item. If you do not receive your order within 28 days from the ordered date, we do not take liability unless you notified us within 30 days from the order date.